Privacy Policy

Repeva ("Repeva", "we", "us") is a customer messaging service operated by A&Z CodeWorks LLC. We help local businesses send appointment reminders, review requests, and follow-up messages to their customers by text message and email.

This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website at repeva.com and to the Repeva service.

We collect the following types of information:

• Account information you give us when you sign up, such as your name, business name, email address, and phone number.
• Billing information needed to process payments. Card details are handled by our payment processor and are not stored on our servers.
• Customer contact information you upload or enter so we can message your customers on your behalf, such as their names, phone numbers, email addresses, and appointment details.
• Message content you create and the delivery status of messages we send for you.
• Usage and device data, such as log data, IP address, browser type, and how you interact with the service.
• Cookies and similar technologies used to keep you signed in and to understand how the service is used.

We use the information we collect to:

• Provide, operate, and maintain the service, including sending the messages you schedule.
• Process payments and manage your subscription.
• Respond to your requests and provide customer support.
• Improve and secure the service, prevent abuse, and troubleshoot problems.
• Send you service-related communications, such as account notices and billing updates.

When you use Repeva to message your customers, you are responsible for obtaining their consent to receive messages, as required by applicable law. Repeva acts on your instructions to send those messages.

Your customers can opt out of text messages at any time by replying STOP, and can request help by replying HELP. We honor opt-out requests and pass opt-out status back to you.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never sold or shared with third parties for their own marketing.

We do not sell your personal information. We share information only in these limited cases:

• Service providers who help us run the service, such as messaging carriers and SMS/email delivery providers, payment processors, and hosting and analytics providers. They may only use the information to perform services for us.
• Legal reasons, when we believe disclosure is required by law or to protect our rights, users, or the public.
• Business transfers, such as a merger, acquisition, or sale of assets, in which case we will notify you of any change.

As noted above, mobile information and consent data are never shared with third parties or affiliates for marketing or promotional purposes.

We keep personal information for as long as your account is active or as needed to provide the service, comply with our legal obligations, resolve disputes, and enforce our agreements. You can ask us to delete your account data at any time.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.

You can also update your account information at any time, and you can unsubscribe from non-essential emails using the link in those emails.

When you upload your customers' contact details, you control that information and you are its controller. Repeva processes it on your behalf and under your instructions. You are responsible for having the right to provide that information to us and for honoring your customers' privacy rights.

The service is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page and, where appropriate, notify you.

If you have questions about this Privacy Policy or your information, contact us at info@repeva.com. Repeva is operated by A&Z CodeWorks LLC.